Privacy Policy
PRIVACY NOTICE - UPDATED MARCH 27, 2025
This privacy notice discloses the privacy practices for roofengine.com, operated by RoofEngine.
This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. No mobile information will be shared with third parties nor affiliates for marketing or promotional purposes. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at admin[at]roofengine[dotcom] or simply use the contact form on this website.
Google Ads and Lead Sharing
We use Google Ads to promote our services and may collect information through forms on our website. The information collected is shared only with our clients to fulfill service requests. We do not sell personal data to third parties. For more details about Google's data policies, please visit Google’s Privacy & Terms.
This privacy notice discloses the privacy practices for roofengine.com, operated by RoofEngine.
This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. No mobile information will be shared with third parties nor affiliates for marketing or promotional purposes. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at admin[at]roofengine[dotcom] or simply use the contact form on this website.
Google Ads and Lead Sharing
We use Google Ads to promote our services and may collect information through forms on our website. The information collected is shared only with our clients to fulfill service requests. We do not sell personal data to third parties. For more details about Google's data policies, please visit Google’s Privacy & Terms.
Use of Stripe Customer Portal / RoofEngine Billing Portal
1. Data Collection and Sharing
When you use our services, including our Stripe Customer Portal, we collect and process certain personal and payment information. This data may include your name, email address, billing information, and transaction details. Your payment-related data is securely processed by Stripe, our third-party payment provider. We do not store or directly process your full payment details.
2. Third-Party Processing
We use Stripe to process payments and manage customer transactions. By using our Stripe Customer Portal, you acknowledge and agree that your payment information will be securely handled by Stripe. Please review Stripe’s Privacy Policy to understand how your data is managed: Stripe Privacy Policy.
3. User Rights
You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights concerning data processed by Stripe, you may need to contact Stripe directly. If you have questions regarding your data stored by us, please reach out to support@roofengine.com.
1. Data Collection and Sharing
When you use our services, including our Stripe Customer Portal, we collect and process certain personal and payment information. This data may include your name, email address, billing information, and transaction details. Your payment-related data is securely processed by Stripe, our third-party payment provider. We do not store or directly process your full payment details.
2. Third-Party Processing
We use Stripe to process payments and manage customer transactions. By using our Stripe Customer Portal, you acknowledge and agree that your payment information will be securely handled by Stripe. Please review Stripe’s Privacy Policy to understand how your data is managed: Stripe Privacy Policy.
3. User Rights
You have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights concerning data processed by Stripe, you may need to contact Stripe directly. If you have questions regarding your data stored by us, please reach out to support@roofengine.com.